Delete QA Groups

Required Permission — Allow Group Administration

QA Groups are collections of users you define in a way that makes sense for your organization.

This topic explains how to delete an QA Group.

For more information, see QA Groups Overview.

Deleting QA Groups is not recommended. It affects historical reporting because the deleted group will not be available as a filter. Also, deleted groups cannot be recovered.

Deleting QA Groups does not delete the users in those groups.

  1. In the NICE Uptivity Web Portal, click AdministrationPermissionsGroups.
  2. Click a group name.
  3. Click Delete .
  4. Click OK.

See Also