Report Layout and Design Reference
Report Controls Bar
- Page Navigation
- Allow you to move to different pages within multi-page reports. The left-most icon takes you to the start of the report. The next icon takes you to the previous page. Following the display showing the current and total pages (1 of 1 in the preceding image), the next icon takes you to the next page. The final page navigation icon takes you to the end of the report.
- Move-Up Icon
- Designated by a left-pointing arrow, this icon allows you to move up one level if you have drilled down into a report. For more information, see
- Page Zoom
- Allows you to specify the size of the report display from the following drop-down list: Page Width, Whole Page, 500%, 200%, 150%, 100%, 75%, 50%, 25%, 10%.
This control is seen only when you use Internet Explorer as your browser.
- Search
- Allows you to find specific text or values within the displayed report by entering the search term and clicking Find (or pressing the [Enter] key). You can also click Next to move to the next instance of the term.
- Report Export Icon
- Allows you to export the report in a variety of formats. Choose one of the following from the drop-down list: XML file with report data; CSV (comma delimited); PDF; MHTML (web archive); Excel; TIFF file; Word.
Some reports display clickable links to call recording files or other information. These links do not work in exported versions of the report.
- Refresh Icon
- Allows you to refresh the report display (for example, if you want to return to the original display after sorting).
- Print Icon
- Allows you to print the report using standard Windows print controls.
This control is seen only when you use Internet Explorer as your browser. To print a report from another browser, export it as a PDF first.
Column Headings
You can sort a report by the contents of any column by clicking on the column heading once for ascending order or twice for descending order.
Drill-Down Options
Some reports allow you to drill down to see more specific information.
When a report offers drill-down options, the mouse pointer will turn to a hand when you hover over a field in the report. Some reports offer multiple drill-down options and levels.