Technical Documentation Enhancements

This topic introduces the changes, additions, and improvements to technical documentation for Uptivity since the release of the previous version:

• Conceptual and task information for Uptivity reporting is now available in online help (and thus searchable). Reference information for the various reports is still in PDF format, but will be converted to online topics over the course of the next few months. See Reporting Overview.
• Conceptual, reference, and task information for Uptivity live monitoring is now available in online help (and thus searchable). See Live Monitoring Overview.
• Conceptual, reference, and task information for Uptivity On-Demand is now available in online help (and thus searchable). See On-Demand Overview.
• New customer guides are available for the following recording integrations: Avaya Proactive Outreach Manager (POM; formerly Avaya PC Dialer) and Avaya Aura Contact Center (AACC) with Avaya SIP Phones.