Change Archive Options for Recordings
Required Permission — Allow Archive Administration
Overview
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Archiving strategies are set by your Uptivity administrator.
This topic explains how to change archive options for a specific interaction from the Call List or Recorded Interactions list.
For more information, see Working with Recordings Overview.
Images in this topic are taken from
- In the NICE Uptivity Web Portal, click Interactions List Call List or Recorded Interactions.
- Locate the recording, right-click, and select Archive Options from the pop-up menu.
- Select an option from the New Archive Action drop-down list.
- Click OK.
See Also
- Finding Recordings Overview — for more information on locating specific recorded interactions
- Call List — for more information on the Call List page
- Recorded Interactions — for more information on the Recorded Interactions list page