Customize the Web Player

The Web Player is launched from the Call List and is used to play Uptivity audio recordings, screen recordings, or both.

This topic explains how to customize the operation of the Web Player.

For more information, see Recording Playback Overview.

  1. In the NICE Uptivity Web Portal, click Interactions List Call List.
  2. Click Settings.
  3. Under Web Player Settings, select or clear the applicable checkbox(es) and then click Save.

See Also

  • Call List Settings — for information on settings that control the default operation of the Web Player