Update Call Records in Server-Based On-Demand

Required Permissions — Allow Call Updates plus permission to edit one or more of the user-defined fields

If you use On-Demand from a web browser, this topic does not apply.

  1. Right-click the On-Demand icon in the system tray.
  2. Click Update Call Record.
  3. Enter information in one or more of the fields.
  4. Click OK.