Configure the On-Demand Client
Restrictions — Prevent Settings Changes, Prevent Device ID Changes, or both
Overview
On-Demand allows agents to do one or more of the following, depending on permissions and configuration: start/stop audio recording, start/stop desktop recording, apply blackouts to recordings, and update call records.
This topic explains how to configure the On-Demand client application on a workstation.
For more information, see On-Demand Overview.
If your organization uses web-based On-Demand, this topic does not apply.
- Right-click the On-Demand icon in the system tray.
- Click Settings.
- Configure the settings.
- Click OK.
See Also
- On-Demand Client Settings — for information on how the various settings function