View Your Assignment Inbox

The Assignment Inbox enables supervisors to distribute evaluations and documents (for example, training material and announcements) to inContact Workforce Optimization users.

This topic explains how to view your Assignment Inbox.

For more information, see Assignment Inbox Overview.

  1. In the inContact WFO Web Portal, click Home Assignment Inbox.

    If the envelope icon appears at the top of the portal, showing that you have a new assignment, you can click that icon to open the Assignment Inbox.

  2. Click the assignment list to view: New Assignments, Pending Assignments, or Reviewed Assignments.

See Also