Create Email Alerts
Required Permission: Allow System Configuration
- In the inContact WFO Web Portal, click Administration System Settings Notifications.
- Click Add Email.
- For Email Address, type the address of the individual or group who should receive the email alerts.
- Select the checkbox for each item that should generate an alert.
- Optional: Repeat steps 4 and 5 to create additional email alert subscriptions.
- Click Save.
See Also
- Page Details: Notification Settings — for more information on the alert levels available for email alerts