View Achievement Types
Required Permission —
Overview
inContact WFO allows you to establish a system for awarding points to agents who have achieved certain predefined goals.
This topic explains how to see the achievements that have been created in your system.
For more information, see Achievements Overview.
- In the inContact WFO Web Portal, click CoachingAchievementsAchievement Types.
See Also
- Page Details: Achievement Types — for explanations of the detail fields for each achievement type