Download a Calling List

Required security profile permissions: Calling List Download

To view calling lists or modify them, you must open the calling list details modal and download the calling list to your computer.

  1. In the ACD module, click ListsCalling.

  2. Locate the calling list you want to download and click the list to open its details page.

    If you want to download a calling list but cannot find it in the table, you might have the Show drop-down set to Active. Change it to All to search both active and inactive calling lists.

  3. Click Download.