Download a Do Not Call List

Required security profile permissions: Do Not Call List View

You can download a do not call (DNC) list to view its contents or to make modifications to it.

  1. In the ACD module, click ListsDNC.

  2. Locate the DNC group with the list you want to download. Click the DNC group to open it.

  3. Click Download. From the drop-down, select either All to download a list of all contacts added to this DNC list or Active Only to download the contacts that have not yet expired in this DNC list.