Delete Saved Criteria

Required Permissions — WFO>Reporting and Analytics>QA Evaluations>Report Subscriptions>Allow

OverviewClosed

If you frequently generate reports using the same criteria, you can save these criteria sets and then generate reports using the saved sets.

Saved criteria sets for printable reports and ad hoc reports are deleted differently. This topic explains how to delete both. Deleting saved criteria does not delete the associated report.

For more information, see Printable Reports Overview, Ad Hoc Reports Overview, or both.

Delete Saved Criteria for Printable Reports

  1. Click Reporting/Analytics WFO Report Tools Report Library.
  2. Click Delete (designated by the x in a black circle) for the criteria set you want to remove.
  3. Click OK.

Delete Saved Criteria for Ad Hoc Reports

  1. Click Reporting/Analytics WFO Ad Hoc Reports.
  2. Click a report category.
  3. Click View for the report with criteria to be deleted.
  4. Click the triangle by Saved Search Criteria to expand the section.
  5. Click Delete for the criteria set you want to remove.

See Also