Reset a User Profile Password

Required security profile permissions: Users Edit.

  1. Click Admin Users Users.

  2. Use the page links on the bottom of the table, or the search feature at the top, to locate the user profile you want to modify. Click anywhere in the row corresponding to that user profile to open it.

  3. Click Reset Password.

    If the security profile applied to the user has a Generate Random Passwords policy, the user receives an email containing a new random password.

  4. If the security profile applied to the user does not have a Generate Random Passwords policy, a Reset Password window appears. Type the new password in the New Password and Confirm New Password fields and click Done.

See Also