|Opens webpage URLs and provides options for the location and styling of the panel that pops the webpage, similar to Runapp. Any URLs targeted to a contact panel must be configured to allow being displayed in an iframe. Agents must have their Panels setting in MAX set to On.|
Supported Script Types
|AgentID||The agent receiving the URL pop.|
The URL being called.
|TabTitle||Tab title of the new window.|
|PopDesination||The location in the UI that the new window will pop, unless POSTonly is chosen, in which case no window pops. Select from a drop-down:
|PopoutWindowHeight||Pixel height of the popout window.|
|PopoutWindowWidth||Pixel width of the popout window.|
|ClosePopoutUponTermination||True/ False. Determines if the popped window will close when the contact ends.|
|Default||Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the other branches are not defined.|
|OnError||Path taken when there is an unexpected problem (for example, poor connectivity, syntax errors, and so forth). The _ERR variable should be populated with a condensed explanation of the problem.|
Runapp with ActionType set to OpenURL is the equivalent to PopURL with PopDestination set to Default. The other functions of PopURL could be re-created with Runapp by changing the panel settings for MAX, however, that would not allow you to have different settings for different skills and/or agents.