Workspace Templates

The Workspace Templates page allows you to create template workspace setsClosedA set of multiple workspaces grouped as a reusable template. When you first save a topic, you choose a dashboard set as the starting set of dashboards for the topic. that you can apply to a datasetClosedA set of voice, email, or chat transcriptions from your contact center that spans a specific period of time and matches your specified filter criteria. at the time of creation. A dataset’s workspaces can be later modified directly from within the dataset. You can create template workspacesClosedThe named view of one or more analysis widgets. and then add those workspaces to a workspace set which can be selected for use when a dataset is created.

Key Facts About Workspace Templates

  • Modifying workspace sets does not affect existing datasets.
  • When a dataset is deleted, the workspace set template does not change.