The Workspace Templates page allows you to create template workspace setsA set of multiple workspaces grouped as a reusable template. When you first save a topic, you choose a dashboard set as the starting set of dashboards for the topic. that you can apply to a datasetA set of voice, email, or chat transcriptions from your contact center that spans a specific period of time and matches your specified filter criteria. at the time of creation. A dataset’s workspaces can be later modified directly from within the dataset. You can create template workspacesThe named view of one or more analysis widgets. and then add those workspaces to a workspace set which can be selected for use when a dataset is created.
Key Facts About Workspace Templates
- Modifying workspace sets does not affect existing datasets.
- When a dataset is deleted, the workspace set template does not change.