(Media Types)
Administration
- Platform Requirements
- Account Settings
- Address Books
- Agent Issues
- Agent Messaging
- Agent Patterns
- Business Units
- Campaigns
- Cloud Storage Services
- Dispositions
- Hours of Operation
- Points of Contact
- Quick Replies
- Skill Management
- User Management
- Station Management
- Unavailable Codes
- Tags
- API Applications
- Auto Attendant (Admin)
Reporting
Design
Optimization
Notes
The NICE inContact Auto Attendant system allows you to define how the system manages phone calls for you when you are unavailable. Your options are to have it send the call to voicemail or to forward the call to another extension. You can customize your name or greeting in your voicemail message.